My acer Aspire 7 is not charging

Jatt
Jatt Member Posts: 3 New User

My acer Aspire 7 is not charging, when i insert the charger, for 1 second it shows charging after that both orange and blue lights get start blinking together.

Answers

  • Puraw
    Puraw ACE, Member Posts: 12,859 Trailblazer

    Blue power LED flashing is a HW failure alert, amber battery LED flashing is a depleted battery alert:

    You are not telling us your Aspire 7 (A15) full model, At the back in the middle on the right side you will see a small pinhole with a battery sign. unplug the power adapter and carefully stick a pin vertically in the pinhole till you feel the microswitch click, keep the pin pressed down for a few seconds, this will reset the battery. Plug in the power adapter and see if the LEDs are no longer flashing. I don't recommend opening the laptop if it is still under warranty.

  • Jatt
    Jatt Member Posts: 3 New User

    I have even reset the battery, still its not working, The model no is :N19C5

  • Puraw
    Puraw ACE, Member Posts: 12,859 Trailblazer
    edited April 16

    That code comprises 4 laptop models A715-41G,; ,A715-42CG,; ,A715-42G,; ,A715-75G all from 2014-2015, which model do you have? After 9 years the original battery will have died, when did you replaced the battery?

  • Jatt
    Jatt Member Posts: 3 New User
    edited April 16

    yeah, sorry, the model no is A715-41G-R9AE, I purchased this laptop in 2020 and haven't replaced the battery yet

    [Edited the content to hide sensitive information]

  • gepcobillonline
    gepcobillonline Member Posts: 1 New User

    my acer laptop cannot open a site why plz expert check this https://gepcobill.online/ this site cant be opend on acer