Acer nitro 5 AN515-52-796M Network controller code 28

Jovlaw
Jovlaw Member Posts: 3 New User
edited April 2024 in Nitro Gaming

I'm using a Acer nitro 5, AN515-52-796M. My WIFI and Bluetooth adaptor seems to not be working, settings show no WIFI network and that Bluetooth is turned off.

When checking device manager, I see a "network controller" under other devices. The properties page says it has no drivers (code 28 in properties page). When clicking update driver, "search automatically" does not automatically install any drivers, telling me to check with windows update, which also has nothing. When i click let me pick, there is a whole list of different items, including Audio input and outputs, batteries, and a bunch of other stuff. Im at a loss to what to click or if installing anything else will cause an error

I have tried installing the intel driver from Acer's AN515-52 support page, ran the install exe, and rebooted my computer, but it still doesn't work.

I've also tried uninstalling it and letting windows reinstall it, Power cycling my laptop, resetting windows through settings (keeping my files in the D drive).

I would appreciate any help that anyone can offer, my laptop is hobbled without wifi and Bluetooth capability, thank you.

[Edited the thread to add model name to the title]

Answers