I have a keyboard backlight problem since last Windows 11 update (10th of April '24)

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Alexgrim
Alexgrim Member Posts: 1 New User

Hi,

Concerns backlight Predator N18W3

Since aparently a big automatic Windows 11 update, backlight are working unappropriated!

Normally, when starting keyboard backlight is flashing all around in any colours and after login, the normal keyboard backlight is doing steady well.

Now, since that update, it stays flashing all around all the time.

Further to that, when activating the Prdator sign key to try to adapt the backlight of the laptop, it simply crashes.

Any idea about the issue? Clearly, the W11 update disrupted this Acer P system program. Maybe need an update or else,

Thanks for assistance,

Rgds

Alex

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 3,797 Pathfinder
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    @Alexgrim

    Try to uninstall the Predator Sense and reinstall it from the Acer support site.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!