Acer Swift 5 Starting issues - Acer Spin 5 SP513-53N-73

BruceyJ

Hi all, got a weird starting issue developing with my laptop.

After pressing the power button, laptop keyboard lights up, screen is blank, then switches off, then lights up again, then switches off, screen is still blank. this happens about 3 or 4 times before the screen comes on and eventually boots.

Memory has been tested - no issues

Power supply is fine, even charging over Usb C

Bios has been reset

Still happens with battery disconnected

Still happens if drive is disconnected, before showing there is no boot drive available.

I'm a bit stumped with this one, any one have any ideas or have had this happen to them before?

StevenGen

https://community.acer.com/en/discussion/703795/acer-swift-5-starting-issues-acer-spin-5-sp513-53n-73

Do a Hard Reset of the laptop, take the main battery out, disconnect the RTC/BIOS battery and short its +&- pins at the mainboard plug with a metal object, then take the ram out and leave the laptop like that for at least 1 hour (preferably overnight) then reconnect everything as it could be that the laptops EC and chipset chips are frozen, and this reset will unfreeze these chips. If this doesn't work, then your laptop has a faulty EC chip that needs to be checked out or a chipset that has a connecting pin lose and needs the chipset reseated with a heat gun. For all this you need to take your laptop to a technician who has the expertise to fix all these issues. Good luck.

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