New Swift X 16 Laptop - SFX16-61G-R9VD Screen Not Turning On

Aprily97
Aprily97 Member Posts: 1 New User
edited April 8 in Swift and Spin Series

Hi All,

Just unboxed my Swift X 16 to get it up and going. All was well until the Windows updates. It seems frozen and won't finish the set up. The screen is black, but the keyboard is lit. I finally did a hard shut down to let it cool down 'cause the bottom was running warm.

Any advice besides returning it;)

Thanks in advance!

Answers