My laptop quit charging

GraceNote
GraceNote Member Posts: 1 New User

My laptop is less than a year old and has suddenly quit charging, and now is completely out of battery. What could be the issue?

Answers

  • Puraw
    Puraw ACE, Member Posts: 12,859 Trailblazer

    Don't open the laptop as that may void the Acer warranty, check if your laptop has a small pinhole in the back with a battery sign, gently insert a pin in that hole till you feel it click (microswitcha0 and keep pushing for 5 seconds to reset the battery. Check if the power adapter is working with a Multimeter. If you are using a USB-C charger get a larger 100-Watt proper laptop USB-C charger with a fixed thick USB-C power cord.