ph-16-71-91c8 Getting desperate with ram upgrade> tried to increase the RAM but no success

Vr_Grey_Ninja
Vr_Grey_Ninja Member Posts: 3 New User
edited April 11 in Predator Laptops

Hi all can some on please HELP I’m getting desperate my laptop is:

Predator Helios 16 ph-16-71-91c8 / NH.QJREK.00A

All I want to do is increase the ram from (2x8) 16gb to (2x16) 32gb and I’ve had no success I’ve tried

Kingston Fury 5600,

Corsair Vengeance 5600,

Crucial (2x16) 32gb CT2K16G56C46S5

When I boot up the laptop all I get is a black screen nothing seems to work except the Hynix (2x8) 16gb that’s in the laptop, what I’ve read in the forums Acer says to use the ram below but I can’t find it here in the Uk?

Can someone please HELP?

[Edited the thread to add model name to the title]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,487 Trailblazer
    edited April 8

    The Acer memory specification for the Predator Helios PH16-71 are the below specifications. If you want ram that works, then use the tested Acer ram that has been tested with the PH16-71 laptop and its listed below which is 32GB @ 2x 16GB HYNIX SO-DIMM DDRV 5600 16GB
    HMCG78AGBSA module, as listed below. The HYNIX ram 16GB DDR5-5600MHz Acer part #: KN.16G0G.039 is available in the UK at MEMORYCOW SK-hynix HMCG78AGBSA095N 16GB DDR5 5600MT/s Non ECC Memory RAM SODIMM its £73.82.

    Note: Crucial has a totally different max specs to what Acer specifies for this laptop at 64GB max total. Crucial ram modules should work with this laptop and its strange that they don't work when you used them on this laptop.

    The below list is all the DDR5 ram modules that Acer suggests to be used for the PH16-71 laptop that they have tested and work with this laptop. If you want 2x16GB DDR-5600MHz then use the HYNIX 16GB DDR5 highlighted module below:

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Stiltonpie
    Stiltonpie Member Posts: 46 Enthusiast WiFi Icon

    I used the Crucial RAM 32GB Kit (2x16GB) DDR5 5600MHz Laptop Memory CT2K16G56C46S5 and it works flawlessly