Trouble with admin Password Windows 11 in Helios Neo 16

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giovanni_sangermano
giovanni_sangermano Member Posts: 1 New User
edited April 7 in Predator Laptops

Predator Helios Neo 16

[Edited the thread to add issue detail]

Best Answer

  • Puraw
    Puraw ACE, Member Posts: 8,900 Trailblazer
    Answer ✓
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    If you opened an account as Administrator, you don't need a password, just leave that box blank and press Enter, If you set a password with a Microsoft Account and forgot it you can reset your password online in Microsoft Support with your e-mail address. if you opened a local account with a password and forgot that we cannot help you. Best to bring the PC to Acer Services in your country to reset Windows11.

Answers

  • Puraw
    Puraw ACE, Member Posts: 8,900 Trailblazer
    Answer ✓
    Options

    If you opened an account as Administrator, you don't need a password, just leave that box blank and press Enter, If you set a password with a Microsoft Account and forgot it you can reset your password online in Microsoft Support with your e-mail address. if you opened a local account with a password and forgot that we cannot help you. Best to bring the PC to Acer Services in your country to reset Windows11.