Predator Sense Button Not Working After Laptop Reset - Seeking Assistance, Predator Helios Neo 16

krishnaxpeace Member Posts: 4 New User
edited April 5 in Predator Laptops

I have my Predator Helios Neo 16 laptop (2023 model) with an Intel Core i7 13700HX processor and an NVIDIA RTX 4050 graphics card. After resetting my laptop, I encountered an issue with the Predator Sense button on the top left of the keyboard. It's not functioning, and I can't open the Predator Sense application or change modes using this button.

Has anyone else experienced a similar issue or found a solution to it? Any advice or guidance would be greatly appreciated. Thank you!

[Edited the thread to add model name to the title]