Acer Swift GO 16 (Acer Model No:N23C7) built-in microphone has stopped working

LaFrost30
LaFrost30 Member Posts: 2 New User

I bought this laptop 5 weeks ago and initially the microphone was working well but since last week, the microphone no longer picks up sound so I cannot take part in Zoom meetings. I have checked all settings and the device reports that the microphone is working (but it isn't). When I try the 'set up mic' option, the microphone does not hear my voice. The sound is set to 100%. Help, please.

Answers