No access in 2nd hand Aspira A314-21notebook, the pin code doesn't work given by seller.

Ouma
Ouma Member Posts: 4 New User
edited April 3 in Aspire Laptops

Hi. I bought a 2nd hand Aspira A314-21. It starts up with the HDDO and a password. Then it proceeds to Windows where I have to insert the pin code. The seller gave me a code, but it doesn't work. Then I tried F2 to install a new Windows by USB, but the notebook again starts up with the HDDO. It's a loop I'm in and as long as I can't get into the bios, I'm not able to change the booting order. The seller insists that the pin code is right. I also tried the Windows troubleshooter, but it has no system repair. Thank you for a solution.

[Edited the thread to add issue detail]

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