Acer Predator Helios Neo 16 Hinge got loose

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cyclic
cyclic Member Posts: 14

Tinkerer

edited April 1 in Predator Laptops

My laptop Hinge got a little loose, after I got an ssd installed. What should I do ?

Answers

  • Puraw
    Puraw ACE, Member Posts: 8,437 Trailblazer
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    Hinge screws can be tightened unless the whole hinge assembly parted from the frame/lid. I recommend bringing the laptop to Acer Services in your country to check the hinge, the unit may still be under warranty.

  • GAMING6698
    GAMING6698 ACE Posts: 6,347 Pathfinder
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    They can tighten using a micro screwdriver but still recommed to go service center.

    If hinge is acceptable then you can use it.

    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

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    https://www.userbenchmark.com/UserRun/51514566
  • William_mk2
    William_mk2 ACE Posts: 4,084 Pathfinder
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    @cyclic

    If your laptop is in warranty you can contact the warranty dept.     Go to the website support.acer.com - chose your country.   On the new page - scroll down -  click on "contact support".  Scroll down.  You can find the phone no to contact the warranty dept. 

    If it is out of warranty, please contact local store or

    Go to the website support.acer.com - chose your country.   On the new page - scroll down -  Click on  "Repair My Acer" - Request to have your Acer product repaired.   There will be charges for repair. 

    Additional info to contact Acer Store:  Please visit the website - support.acer.com - chose your country - click on shop.   You can buy desktop, laptop, monitor and accessories.  Alternatively,  on the top right corner you can find the phone no to contact Acer store.   For the parts which are not available on Acer store, you have to contact local store.

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