SF514-55T second boot error and 0xc000000f. cant update OS to Windows 11.

kiuba_k
kiuba_k Member Posts: 1 New User
edited April 1 in Swift and Spin Series

I cant update OS my laptop to windows 11. Ever update procedure not finish. Second boot ends with an error (blue screen). Now ever starts windows 10 with an error 0xc000000f. I choose ESC and Windows 10 starting normally. Please help.

BIOS 1.12

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,540 Trailblazer

    Your laptop is fully Windows11 23H2 ready with last month's BIOS version 1.12. Best to Clean Install Windows11 (see link) or bring the laptop to Acer Services in your country to reset the system and install Windows11 OEM for a small service fee. https://www.elevenforum.com/t/clean-install-windows-11.99/

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder

    @kiuba_k

    Try this method..

    On a different working computer. 

    Go to the website 

    https://www.microsoft.com/software-download/windows11

    Below the info Create Windows 11 installation media
    click on download tool now.. 
    It will download the windows media creation tool  - click on media creation file on the lower left corner.
    Insert a blank 8 gb flash drive 
    it will download and install the windows 10 on the blank flash drive.. 

    Now insert the flash drive on the broken computer
    Boot it using flash drive..
    click on install
    chose custom
    on where do you want to install windows screen - remove all the partitions
    It will become like one single unallocated space  
    There is no need to format it.. 
    chose the unallocated space 
    click on next 
    It will install the operating system. 

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