XC-886 Update Windows 11 Activation in the BIOS is possible,but doesn't seem to work.

CP_123_ACP

Hallo,

laut Liste soll der PC XC-886 Windows 11 nutzen können.

Allerdings kann das Update nicht ausgeführt werden, da sich das TPM (Trusted Platform module) nicht aktivieren lässt.

Aktivierung im Bios ist zwar möglich, scheint aber nicht zu funktionieren.

Gibt es dafür eine Lösung ?

Danke im Voraus

Hello,

according to our list, the PC XC-886 should be able to use Windows 11. However, the update cannot be carried out because the TPM (Trusted Platform module) cannot be activated.

Activation in the BIOS (latest version) is possible, but doesn't seem to work.

Is there a solution for this ?

Thanks in advance

[Edited the thread to add issue detail]

billsey

Verify first that your model has a Coffee Lake processor (8th gen, so something like i5-8xxx). Acer hasn't released a suite of Windows 11 drivers, so there is likely some hardware on the model line that doesn't have full Windows 11 support. That's likely why Windows update hasn't offered you the W11 upgrade yet. Next, go into the BIOS to the Security tab and make sure TPM support is set to enabled. Once you have that, you can do a manual Windows 11 install with the caveat that some devices may not work right.