Laptop keys not working the keys (T U J P 1 3) would mostly not work

biggysmalls69
biggysmalls69 Member Posts: 1 New User
edited March 2024 in Nitro Gaming

I had my laptop for almost 2 years. Last year after not using it all summer, the keys (T U J P 1 3) would mostly not work but if I spam would sometimes simultaneously all work, but not work after i shut down and turn on again. 2 months ago the problem was randomly solved but today the same problem persists. Help

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,587 Trailblazer
    edited March 2024

    Check with an external USB KB if the same happens, if not there maybe dirt under the keys or a bad KB cable connection. I recommend bringing the laptop the Acer Services in your country to check the cable and/or replace the keyboard (not an expensive part). If he same is happening with an external KB you can try to uninstall the Standard PS/2 KB driver in Device Manager and just reboot.