My Acer AR55GR2851VQD Tv remote power button is not working

AkshayAR55GR2851VQD
AkshayAR55GR2851VQD Member Posts: 1 New User

Hi My smart tv remote power button is not working even after pressing the button multiple times , can i have a replacement of the remote please..?

Answers

  • billsey
    billsey ACE Posts: 34,584 Trailblazer

    You will have to contact Acer for support. We here are all just other Acer users. Likely the remote is smart enough to control more than one type of device, verify it's set to control the TV and not a DVD player or something like that…

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  • VGSN
    VGSN Member Posts: 1 New User

    Some time my remote of ACER TV power button not functioning after several press, even if I press physical button provided at TV bottom also didn't work. I switch off the main power and after few seconds switch on again, then it works. May be some problem with TV & Remote sync. or TV has some issue of hanging.