Problem with using two RAM slots on an Acer Nitro 5 AN515-58

IceMaker
IceMaker Member Posts: 2 New User

I installed 8GB of RAM in the second slot of my laptop, and when I turn it on, the screen remains black with the keyboard lit up. However, if I only use one slot, the computer boots up correctly, regardless of whether I use the new RAM or the default one, and regardless of which slot I use.

I'm installing a Kingston DDR5-4800.

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