The SSD in my AN515-58 suddenly broke down after restart system on steam

NewStraps
NewStraps Member Posts: 2 New User

I have a Kingston NV2 NVMe SSD, that ssd I use as a second storage. So the chronology is that I was playing a game that I saved on that ssd, then the game wouldn't run normally (Stuck on the loading page), I had to activate the "Restart System" menu on Steam so that I got out of the loading page. and when I managed to get out, booommmm my ssd shut down🤣, all files were lost and not even detected in the my computers menu.☠️

The things I've done:

  1. Reinstall drivers (Firmware, GPU, Audio, etc)
  2. Check in Bios (Not detected)
  3. Repair software in windows power shell
  4. Removing and reinstalling SSD
  5. Thousands of times troubleshoting

The final answer is either my SSD is broken or the laptop's SSD port is broken. And both tests require spending a little money. so to the point I'm out of money, and faced with a 50/50 gacha. Do you sugesstion which test makes more sense?😊

Best Answer

  • StevenGen
    StevenGen ACE Posts: 12,747 Trailblazer
    edited March 2024 Answer ✓

    If the SSD2 of your AN515-58 laptops slot where the Kingston NV2 NVMe SSD is placed is not showing in the bios it should show in Disk Management, if its not showing in Disk Management then that is a sign that the M.2 SSD drive is faulty, or the M.2 slot is faulty. The only way to test the M.2 SSD drive and its slot is to install the CrystalDiskInfo benchmark software and do a test of SSD2 slot, if the drive can be benchmarked then its not the M.2 slot or drive, same with the HWiNFO64 software, where this software shows all your drives specs at Drives > NVMe Drives and the Kingston NV2 NVMe SSD should have all its specs showing. Good luck and hope this helps you out.

    HWiNFO64 showing Drives in a Nitro AN515-56

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

Answers