Nitro an515-58 7725, when two RAM plugged in at same time my computer locks up

Hb5858
Hb5858 Member Posts: 11

Tinkerer

edited March 2024 in Nitro Gaming

Hello everyone. I have acer nitro an515-58 7725 model laptops. I bought ddr5 16 Gb crucial brand ram for my product. When I install and use the ram one by one, there is no problem. But when two of them are plugged in at the same time, suddenly my computer locks up, only the image freezes on the screen and the sound comes from the speakers. No button reacts.

I also did memtest86 test by installing ram one by one and no problem is found. With both installed at the same time memtest86 finds too many errors. I will look at the bios settings but the menus are limited. How to activate advanced setting options? What should I do to eliminate these problems?

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