AN515-58 Is there any way to get the factory Windows OS image for my laptop?

PaulNevada

I mean in some backed-up format so that I can apply it to my ssd?

I own Nitro AN515-58…

[Edited the thread to add model name to the title]

Puraw

https://community.acer.com/en/discussion/702302/an515-58-is-there-any-way-to-get-the-factory-windows-os-image-for-my-laptop

If you have Acer Care Center installed, you can access the recovery option that will reload OEM windows and Acer apps. WindowsRE includes the version that was originally installed on your laptop's boot drive. Not sure what you are looking for, if you want to Clean install Windows11 here is the tutorial but that will not install the Acer apps: https://www.elevenforum.com/t/clean-install-windows-11.99/

PaulNevada

No, I want to get something like acronis backup for the device - maybe, someone did this for the future or, maybe, there is some clouded storage for that here…

Puraw

https://community.acer.com/en/discussion/comment/1265192#Comment_1265192

You can back up your entire boot drive, including the OEM folders and recovery volumes, in Windows10-11 with Windows7 backup Image file creator (Control Panel) that will make a VHD (Virtual Hard Disk) image of your drive that you can mount in File Explorer on any Windows PC to browse or copy files. The VHD file can then be restored with the Windows USB Recovery Disk and you will have an exact copy of your original drive with all OEM files and Windows. You can upload the VHD file to Cloud, but it will take a while or store it on your backup drive. I do this monthly with a 4TB backup drive (40 minutes for a backup).

PaulNevada

Yes, all that is well and ok, but the drive is being erased… That's why I asked for the image - to get all the volumes back! And I do want to have the original image!

Puraw

https://community.acer.com/en/discussion/comment/1265198#Comment_1265198

There is no way, you have to bring the laptop to Acer Services in your country to reset the system to factory defaults for a small service fee (in the Philippines $25), then you will have Acer Care Center to restore or you can make an image from your drive as I described above.

PaulNevada

What a pity then… I live in a very small town - there are no service centers here at all…

Puraw

https://community.acer.com/en/discussion/comment/1265201#Comment_1265201

I live remote in the the mountains, North Philippines, and had DHL ship my Acer Aspire5 a515-54G to Acer Manila (1,000 km) for the same service (factory reset). Was charged nothing and received the laptop back at my doorstep in 2 weeks. Shipping was expensive though and had to crate it with a MSDS safety data sheet (to be downloaded from Acer Support site).

PaulNevada

Understood… Thanks for the help!