Keyboard Backlight Won't Turn Off After Boot in Helios Neo 16 laptop

sinni_gang
sinni_gang Member Posts: 1 New User
edited March 2024 in Predator Laptops

I have the 13th Gen i7/RTX 4060 variant of the Predator Helios Neo 16 gaming laptop and it has been great but recently, the lights for the keyboard sometimes won't turn off after boot - and I'm not talking about the RGB lights that can be adjusted via the Predator Sense app - just the standard blue light that boots up with the unit.

Doesn't seem to affect anything else, just the lights - or so I think so.

Turning off the lights via the Predator App does nothing but changing the performance mode for a second does.

What could be the cause of this?

[Edited the thread to add model number to the title]

Answers

  • JackE
    JackE ACE Posts: 45,172 Trailblazer

    > >the lights for the keyboard sometimes won't turn off after boot > >

    Tap F2 on startup to enter BIOS menu. Go to MAIN page. Near bottom enable keyboard timeout option. Press F10 to save setting and exit the BIOS menu.

    Jack E/NJ