Aspire A314-24p power button doesn't work after firmwire update

Zeesan
Zeesan Member Posts: 3 New User
edited March 12 in Aspire Laptops

Hi, I own an Acer Aspire A314-24p (NXKDESI004xxxxxxxxxxx). After I went through an optional Windows update and installed "Acer Incorporated - SoftwareComponent - 1.2.17.1015" and 'Insyde Software - Firmware - 5.42.1.15', my power button stopped working. When I press it, the laptop neither sleeps, nor wakes up. However, if I press and hold for a few seconds, the slide down to shutdown option still appears and I can still turn on my laptop using the power button from the shutdown state. I wiped the C partition and reinstalled Windows but nothing has been fixed. The power button setting in the control panel is fine. How can I fix it?

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