Nitro 17 restarts while in Browser

VegasChiefsFan

Laptop restarts when in browser. various sites cause this though not all…

Puraw

https://community.acer.com/en/discussion/702091/nitro-17-restarts-while-in-browser

Uninstall all your 3rd-party browsers and AV programs, just use (updated) Edge and Defender, 3rd-party programs are competing for the default app, are on CLOUD at the background and interfere with Windows latest security. If you are on W11 check that your version is up to date: 23H2 build 22631.3235 and that Core Isolation in Device Security is enabled (green check mark). Check the available memory when online and in Event Viewer/Reliability History (Problem Reports) find out what driver/app is crashing, if there is any mention of Nvidia or video drivers, boot to Safe Mode or Safe (Clean) Boot with MSconfig.exe with Base Video to see if that stops the crashing. If OK, you can try to uninstall the display drivers in Safe Mode with DDU and just reboot.
https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html
https://www.elevenforum.com/t/perform-a-clean-boot-in-windows-11-to-troubleshoot-software-conflicts.2787/

Unfortunately, the Boot tab Advanced options (see picture) are not shown/discussed by Brink, with Base video (useful option) as this disables the GPU adapter when ticked, disabling non-Windows Services will do the same but you may only want to disable the GPU and leave everything else untouched so you can play games online with Windows generic GPU. Don't forget to save each time to make a change in MSconfig before booting, and when finished debugging, reset to default and save settings otherwise you will get in a Safe Boot loop. Not Safe Mode that is automatically cancelled when rebooting.

William_mk2

@VegasChiefsFan

Sometimes a simple system restore will fix the issue.. 

Try windows x
click on power shell admin or command prompt admin  or Terminal admin
type rstrui
chose an earlier date on which your computer was working fine  
click on next, finish, yes
It will restore your computer to an earlier date 
if you get an message - system restore not completed - click on close 
It will show you all the icons..
Try and check whether it is working now ..

William_mk2

@VegasChiefsFan

I am really sorry for the inconvenience..   Let us do the basic steps first..

Doing the power drain and bios defaults will really help.  Kindly follow the steps given below:

Kindly go through the details from the link given below

https://community.acer.com/en/kb/articles/75-acer-internal-battery-reset

Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.

If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 
 
If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.  After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.

Connect all the cables back and restart the computer.  

While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   
 
It might also be the issue with battery, charger or power outlet.   Try to use the charger in a different room on a different power outlet.  Try to bypass the surge protector and connect it directly to power outlet.    Try to use an alternative charger if possible.    Try to turn on the computer without the charger and check it  ( as long as the battery is not drained out )  

Try windows x 
go to device manager 
expand Battery
right click on all the items below battery – uninstall 
Restart the computer 
 
It should work fine..