Nitro XV275K P3 not switching to USB-C input without powering off and on

Astropol
Astropol Member Posts: 7

Tinkerer

edited March 10 in Monitors

Hi there,

I just purchased a Nitro XV275K P3 monitor. I have a PC connected to it via Display Port and a MacBook M1 Max connected to it via USB-C.

If I'm working on my PC via Display Port and then try to switch over to the Mac on USB-C it says "No Signal". I have to turn monitor off and back on again for it to recognize the USB-C input.

Is there any solution for this? I'd hate to constantly have to power the monitor off and on constantly.

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,047 Trailblazer

    In BIOS there is a TBT Gain setting that is disabled as default, enabling TBT Gain may improve the Display Out function. You have to press Ctrl+S first in BIOS Advanced screen to see that feature.

  • Astropol
    Astropol Member Posts: 7

    Tinkerer

    I think this reply may have been for a different post?

  • Puraw
    Puraw ACE, Member Posts: 14,047 Trailblazer
    edited March 10

    I thought it was an Acer laptop you are using, with a Thunderbolt issue, just ignore it. 😉

  • Astropol
    Astropol Member Posts: 7

    Tinkerer

    Oh! I didn’t even know you could enter BIOS on a Mac. How do you do that?

  • Astropol
    Astropol Member Posts: 7

    Tinkerer

    Yeah it doesn’t look like it’s possible to access those settings in the new Silicon Macs.
    Any other ideas?

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder

    @Astropol

    Try windows + p and check whether you see any options to switch between devices

    '

    For mac computers you might have to check with apple.

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  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,440 Pathfinder

    @Astropol

    Does unplugging and plugging in the Type-C cable make any difference? Or you still have to turn the monitor off and on again?

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Astropol
    Astropol Member Posts: 7

    Tinkerer

    Unfortunately unplugging and plugging the USB-C cable back in doesn't work. I still have to turn the monitor off and on again in order for it to recognize the signal from the MacBook.

    I can however switch from TypeC to DisplayPort for my Windows machine and that does work.

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,440 Pathfinder

    @Astropol

    Try to switch the USB port Select to B-type.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Astropol
    Astropol Member Posts: 7

    Tinkerer

    @AnhEZ28

    Unfortunately switching to to B Type didn't work either. Still getting "No Signal" when I switch the input to USB-C from the Mac unless I power off and on the monitor.

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,440 Pathfinder

    @Astropol

    Then try turning off DDC/CI, or toggling Quick Start mode off.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Astropol
    Astropol Member Posts: 7

    Tinkerer

    @AnhEZ28 

    Still no joy.

    I guess I'll just have to resign myself to powering the monitor off and on when I want to switch.

    I contacted Acer but they said they don't work with Macs so they can't address the situation.

  • billsey
    billsey ACE Posts: 34,601 Trailblazer

    Yeah, the Macs do some weird stuff on the video ports, to better help their users choose a Mac monitor instead of anyone else's… Part of the problem with any proprietary system.

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