Problems with drivers and unrecognized devices in Helios PH16-71-953W laptop

Roni78
Roni78 Member Posts: 6

Tinkerer

edited March 9 in Predator Laptops

Hello

I'm a new user of this forum, so hello to everyone.
At the same time, I am a new user of the Predator Helios PH16-71-953W laptop. Overall, I am satisfied with the purchase. However, a problem occurred after updating the drivers, an error appeared in the device manager: device not recognized Intel Dynamic Tuning Technology Updater Component. I tried looking for a driver, but to no avail.
I reinstalled Predator Sense and it stopped working. No parameters are displayed and the keyboard backlight cannot be controlled.
Has anyone had a similar problem, maybe someone knows the solution?

[Edited the thread to add model number to the title and to add issue detail]

Answers