Acer Chromebook spin cp311 powerwash doesn't work

Nobu33toshi
Nobu33toshi Member Posts: 2 New User
edited March 9 in Chromebooks

Good Day!

I have an Acer Chromebook spin cp311, trying to set for a factory reset using powerwash, but whenever the powerwash window appears, there is no other options, like the "cancel" or "continue". I tried many times with same results. Any ideas what could be the problem and how to resolve it? Any suggestions welcome…

Thank You.

[Edited the thread to add issue detail]

Answers