Acer i3 aspire Wi-Fi and Bluetooth icons gone completely

Mzikazi
Mzikazi Member Posts: 2 New User
edited March 8 in Aspire Laptops

Hello,

I recently bought an Acer i3 aspire, it has been working fine all along but then the windows software updated and suddenly I cannot connect to the internet or blue tooth. The icons are gone completely, I need help re-installing them, please.

[Edited the thread to add model name to the title]

Best Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    Answer ✓

    @Mzikazi

    Sometimes a simple system restore will fix the issue.. 

    Try windows x
    click on power shell admin or command prompt admin or Terminal admin
    type rstrui
    chose an earlier date on which your computer was working fine  
    click on next, finish, yes
    It will restore your computer to an earlier date 
    if you get an message - system restore not completed - click on close 
    It will show you all the icons..
    Try and check whether it is working now ..

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    Answer ✓

    @Mzikazi

    If it is still not working 
    Try windows x 
    Go to device manager - Go to Network adapter. Expand it 
    Uninstall the wireless driver , bluetooth from device manager.  Don’t restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the wireless and bluetooth drivers

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    Answer ✓

    @Mzikazi

    Sometimes a simple system restore will fix the issue.. 

    Try windows x
    click on power shell admin or command prompt admin or Terminal admin
    type rstrui
    chose an earlier date on which your computer was working fine  
    click on next, finish, yes
    It will restore your computer to an earlier date 
    if you get an message - system restore not completed - click on close 
    It will show you all the icons..
    Try and check whether it is working now ..

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    Answer ✓

    @Mzikazi

    If it is still not working 
    Try windows x 
    Go to device manager - Go to Network adapter. Expand it 
    Uninstall the wireless driver , bluetooth from device manager.  Don’t restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the wireless and bluetooth drivers

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Puraw
    Puraw ACE, Member Posts: 12,872 Trailblazer

    The easiest way is to restore the system, type Restore in the Windows Search bar and click on "Create a Restore point", at the top click on "System Restore" with a date before you installed the Windows Update. If the Restore feature was turned off and you never created Restore points you can "Reset this PC" without losing your files, but you will lose any changes and update you made after you bought the laptop. Type Reset in the Windows Search bar and say Yes to reboot, you will get the blue Troubleshoot menu where you select Advanced and Reset this PC with the option Without losing my files. Takes about 10 minutes.

  • Mzikazi
    Mzikazi Member Posts: 2 New User

    Thank you so much, guys.