Warranty - System lockups (predator helios 16 that is freezing the entire system on a daily basis)

kongmingtwo

I have a predator helios 16 that is freezing the entire system on a daily basis. I can't seem to find any working number to contact support.

I would like to return the device for repair and diagnosis.

[Edited the thread to add issue detail]

kongmingtwo

I purchased the device less than a year ago, so it should be under warranty.

AnhEZ28

@kongmingtwo

If you bought the device from an online retailer, try to contact them for warranty issues. Or, you can find the nearest local Acer and bring the laptop in for service.