Warranty - System lockups (predator helios 16 that is freezing the entire system on a daily basis)

kongmingtwo
kongmingtwo Member Posts: 5

Tinkerer

edited March 7 in Predator Laptops

I have a predator helios 16 that is freezing the entire system on a daily basis. I can't seem to find any working number to contact support.

I would like to return the device for repair and diagnosis.

[Edited the thread to add issue detail]

Answers

  • kongmingtwo
    kongmingtwo Member Posts: 5

    Tinkerer

    I purchased the device less than a year ago, so it should be under warranty.

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,486 Pathfinder

    @kongmingtwo

    If you bought the device from an online retailer, try to contact them for warranty issues. Or, you can find the nearest local Acer and bring the laptop in for service.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!