Charging keeps disconnect / reconnecting when I turned on my Predator neo 16

xaenic
xaenic Member Posts: 1 New User

Help, when I turned on my laptop today it suddenly keeps disconnecting/reconnecting from charging, it was fine yesterday.

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,454 Trailblazer
    edited March 2024

    Check at what charge % this switching happens, if this is at 80% max. charge maybe Acer Care Center Batter Charge limiter is turned on. Could also be insufficient power supply to fully charge the battery, if you are using a USB-C charger try a 100-Watt laptop charger with a fixed thick USB-C cord. If this is happening with the barrel plug power adapter and you don't have Acer Care Center installed, I suspect a bad plug or DC port connection, see if there are dark burn spots inside the DC barrel port or at the pin of the plug. Check the power cables and adapter AC plugs. Try a 230-Watt barrel plug power adapter.