Predator Helios 300 ph315-55, power indicator blinking orange light while charging

Siddhiq_raiyan
Siddhiq_raiyan Member Posts: 3 New User

When charging, the power indicator blinks orange light continuously throughout the charging duration and goes off when unplugged. This only occurs when the device is kept on sleep mode or shut down. While using the laptop on battery power or plugged in,

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,020 Trailblazer
    edited March 3

    Amber flashing Power LED when the system is turned on indicates a hardware issue. When in S3 (Sleep mode) the power LED always flashes till Windows switches automatically to Hibernate mode after a few hours.

    Try first to disable Hibernate and Fast Startup in "Change what closing the lid does" and in "Change settings currently unavailable." Then reset the Power Plan to factory defaults and if you are using Acer's custom Power Plan change that to MS recommended Balanced Power Plan. If the LED keeps flashing, you either have to bring the laptop to Acer Services in your country for checking and/or open the back (which voids the warranty) and disconnect the battery. To access the memory, you have to take out the metal bracket. It is held in place by one Phillips-head screw and a couple of clips. Once you remove it, you will have access to two RAM SODIMM slots, which work with DDR5 modules. Unseat and secure the 2 modules firmly back in the slots. Check also if the M2. SSD(s) are properly secured. https://laptopmedia.com/review/acer-predator-helios-300-ph315-55/#p4

  • Siddhiq_raiyan
    Siddhiq_raiyan Member Posts: 3 New User

    So this is normal if it only occurs in sleep mode?

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,431 Pathfinder

    @Siddhiq_raiyan

    Blinking power light means that it is in the sleep mode.

    The shutdown doesn't have the blinking power light; it might be from closing the laptop lid too early when Windows is in the process of closing apps, which triggers the sleep mode instead of shutdown.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Puraw
    Puraw ACE, Member Posts: 14,020 Trailblazer
    edited March 4

    Yes, if it only occurs in sleep mode that is normal.