Acer Nitro AN515-45 Ryzen 7 I can't seem to upgrade my ram

charmedangerous

I can't seem to upgrade my ram I tried already twice first one was a wrong CL frequency but second I make sure of it that it has the same specs and everything but different brand since samsung is hard to find. My new supposed DRAM to be added is Crucial 16GB CL22 SODIMM i did check the CL before buying it seems to not work ag all giving me black screen tried removing the samsung dram leaving crucial still black screen. I added back samsung dram and it works. need help on this issue.

[Edited the thread to add issue detail]

Puraw

https://community.acer.com/en/discussion/701420/acer-nitro-an515-45-ryzen-7

There are two SODIMM slots. This allows you to fit up to 64GB of DDR4 memory. 2 x 16GB in dual-channel mode 3200MHz Standard JEDEC CL22 and non ECC, Dual or single Rank x8 modules should work. If you added a 16GB make sure it forms a kit with the other module, at least same brand, speed, CL and ranking. 2 x 8GB or 2x 16GB would run in 3200MHz Dual Channel mode, a mix of two modules may not boot.

charmedangerous

heres my 2 ram

charmedangerous

the crucial seem to not work even if leaving it alone on the board but the samsung works all the time

William_mk2

@charmedangerous

I understand it works only with Samsung. Try to contact Samsung and check whether you can order through them

Please compare the specification of Samsung with other brand of Ram

I would like to provide some additional info which will really help you. 

Kindly go through the details given below.  The info provided below will be very helpful to get the current memory and ssd details of your computer and the options to upgrade it.  

Please visit the website given below.  There is an option to  "start your scan "  and " select your computer " .  Please chose the options and try it.  It will show you the memory and SSD’s details and the best upgrade options for you.. 

https://www.crucial.com/

It will tell you what you currently have and what you can add for memory and SSD's. 

Note: If you decide to buy you can always compare the prices by visiting other websites or stores and then you can decide.  We are providing the info of scan app just to show you the upgrade options.  You can even download similar scan apps from other memory upgrade websites too. 

To check the compatibility of ram which you can use on your computer.. Get CPUz and check it with that in SPD section of all the RAM and specs that you have, its a quick and simple way to check all OEM specs and what you have in your system. 

charmedangerous

I did visit crucial site thats why I bought that RAM is my samsung a dual channel? and crucial a single channel?

William_mk2

@charmedangerous

Kindly go through the details from the link given below. Please look at the memory specifications

https://www.acer.com/us-en/laptops/nitro/nitro-5-amd/pdp/NH.QBCAA.001

charmedangerous

I did scan it, it gives me this option which is the same RAM i bough to add up.

I run my Samsung ram, here's the information

eGomes

Hi,

It is very likely that Crucial RAM CT16G4SFD832A is single-rank (1Rx8). And you are mixing 1Rx8 with 2Rx8 RAM modules.

To guarantee the best compatibility and performance in dual-channel mode, preferably the RAM modules must be identical specs.

But still, you can try inserting this Samsung memory module into SO-DIMM slot #1, and the Crucial into slot #2.

Check also, if your Nitro's AN515-45 is updated to the latest UEFI firmware available version (1.11):

https://www.acer.com/us-en/support/product-support/Nitro_AN515-45/downloads?suggest=AN515-45;1