my Acer 515-56 bluescreens when trying to play games

King_pingu36
King_pingu36 Member Posts: 11

Tinkerer

my specs
CPU: i5 11300H
GPU: RTX 3050
RAM:8GB
People are telling me it may be the ram but I don't think so as it only just started happening to me and it only happens when playing games and its not random it usually happens a 1-3 minutes in. When it crashes it sometimes gives me a blue screen with the error CLOCK_WATCHDOG_TIMEOUT and other times it just freezes I have already ran SFC and CHKDSK, Factory reset it and reverted back to windows 10 I also want to 100% to make sure its the ram because I don't want to buy ram and find out its not the problem I also have ran memory diagnostic with no errors.

Answers

  • StevenGen
    StevenGen ACE Posts: 12,747 Trailblazer

    Is your laptop a Nitro AN515-56 or an Aspire A515-56, as just putting down 515-56 means nothing. Anyway, the BSOD issue with CLOCK_WATCHDOG_TIMEOUT error can come typically from a misbehaving graphics driver, as in your log file you have a few entries of the "10:20:37 kernel: [drm:nv_drm_master_set [nvidia_drm]] *ERROR* [nvidia-drm] [GPU ID 0x00000100] Failed to grab modeset ownership" so try running the RTX3050 on a previous NVidia version driver and see if you can eliminate the BSOD with an older driver. but this BSOD can also come from some hardware issues, so be aware of that also.

    Its also especially common in Virtual Machine environments if you are running them, it can also be hardware conflicts such as incompatibility, mixed RAM, or even firmware conflicts with the hardware. Regardless, you will probably want to make sure you update all of your drivers (not using a driver updater) including your motherboard and chipset drivers. You may also want to see if there is a BIOS update available. Try all these things and see if it fixes the BSOD. Good luck and hope this helps you out.

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