My laptop suddenly no sound Acer AN515-47-R02X

Nara
Nara Member Posts: 3 New User

I on my Zoom Meeting with my team. My laptop suddenly can't connect with sound. After meeting, i reinstall my zoom. Still no sound detected. I play song in youtube, but still no sound. My sound bar 100% and unmute, still no sound.

Please help me to fix it.

Best Answers

  • Puraw
    Puraw ACE, Member Posts: 8,174 Trailblazer
    Answer ✓

    There may be an issue with the Realtek audio driver. Download DDU freeware from Wagnardsoft.com and in Safe Mode unininstall the Realtek drivers with DDU: https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html Just reboot and Windows will reinstall the driver, The Realtek Audio Console can be best installed from the Windows Store (RTK Audio Control).


  • Axxo
    Axxo Member, Ally Posts: 193
    Answer ✓

    1) For sound problems first try this checklist: https://support.microsoft.com/en-in/help/402699...

    2) Restore the Windows Audio Service which may have become disabled: https://www.tenforums.com/tutorials/57567-resto...

    3) Update the sound driver from the PC maker's Support Downloads webpage for your exact model, if it is newer than the one presently installed in Device Manager reached by right clicking the Start button. While there compare to make sure you also have the latest BIOS, Chipset, Display, Network and all other drivers.

    4) Right click Volume icon in System Tray, choose Sound Settings, from the Output and Input devices dropdown menus, choose then one(s) affected to see if that helps. If not use the Troubleshoot button
    nearby.

    5) Run the Playing Sound troubleshooter at Start button > Settings>Update & Security>Troubleshoot.

    6) Try rolling back the sound drivers in Device Manager reached by right clicking the Start button. Choose Sound controller and other audio devices, then Driver tab, then Roll back if available.

    7) If no newer sound drivers then uninstall the one presently installed in Device Manager, reached by right clicking the Start Button. Restart PC to reinstall.

    8) Try other and older drivers for your model Sound controller, too. For example, try the next oldest driver in the model's online Support Downloads list. To try all previous drivers installed on your system, in Device Manager choose Sound controller's Driver tab, then Update Driver, then Browse, then Let Me Pick.

Answers

  • Puraw
    Puraw ACE, Member Posts: 8,174 Trailblazer
    Answer ✓

    There may be an issue with the Realtek audio driver. Download DDU freeware from Wagnardsoft.com and in Safe Mode unininstall the Realtek drivers with DDU: https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html Just reboot and Windows will reinstall the driver, The Realtek Audio Console can be best installed from the Windows Store (RTK Audio Control).


  • Axxo
    Axxo Member, Ally Posts: 193
    Answer ✓

    1) For sound problems first try this checklist: https://support.microsoft.com/en-in/help/402699...

    2) Restore the Windows Audio Service which may have become disabled: https://www.tenforums.com/tutorials/57567-resto...

    3) Update the sound driver from the PC maker's Support Downloads webpage for your exact model, if it is newer than the one presently installed in Device Manager reached by right clicking the Start button. While there compare to make sure you also have the latest BIOS, Chipset, Display, Network and all other drivers.

    4) Right click Volume icon in System Tray, choose Sound Settings, from the Output and Input devices dropdown menus, choose then one(s) affected to see if that helps. If not use the Troubleshoot button
    nearby.

    5) Run the Playing Sound troubleshooter at Start button > Settings>Update & Security>Troubleshoot.

    6) Try rolling back the sound drivers in Device Manager reached by right clicking the Start button. Choose Sound controller and other audio devices, then Driver tab, then Roll back if available.

    7) If no newer sound drivers then uninstall the one presently installed in Device Manager, reached by right clicking the Start Button. Restart PC to reinstall.

    8) Try other and older drivers for your model Sound controller, too. For example, try the next oldest driver in the model's online Support Downloads list. To try all previous drivers installed on your system, in Device Manager choose Sound controller's Driver tab, then Update Driver, then Browse, then Let Me Pick.