I have the nitro 5 and i have a seagate expansion drive but it doesnt seem to appear

Blade61677 Member Posts: 1 New User

when i connect it to my laptop de expansion doesn't appear to be used, just plugged


  • Puraw
    Puraw ACE, Member Posts: 7,982 Pathfinder

    If this is a USB backup drive check if the USB port/cable is compatible, if a USB-C TBT port make sure the drive is Thunderbolt compatible. If a new drive, is it formatted? Check Windows Disk Management. If it "shows up" there, assign a drive letter to the drive.

  • StevenGen
    StevenGen ACE Posts: 9,858 Trailblazer

    If you unplugged this Seagate expansion drive and you didn't take the safety precautions of the eject process of a USB like nelow, then you could have damaged the drive and that is why its not being recognized in windows.

    To safely eject a USB you need to do the following: In the System Tray, click the "Up Arrow" icon to expand the menu. Next, double-click the "USB" icon. In the sub-menu that appears, select the "Eject " option. The text that appears will depend on which type of USB you're using. You can now safely remove your USB.

    If you didn't do the above then the USB will not be recognized, to fix this problem do the following and see if you can recover the drive to be recognized:

    1.Remount Ejected USB Drive in Windows:

    Open Device Manager by right-clicking on the Start Button and selecting it.

    Scroll down to find the entry for USB Mass Storage Device with a yellow exclamation mark.

    Right-click on it and choose Properties.

    Under the General tab, you’ll see a message indicating that the device has been prepared for “safe removal” but hasn’t been removed from the computer (Code 47).

    Disable the device by right-clicking and selecting Disable.

    Confirm the action and then right-click on the same device again to choose Enable.

    2. Try Different USB Ports:

    Sometimes a different USB port can make a difference. Plug the USB drive into another port on your computer to see if it works.

    3. Check Compatibility and File System Errors:

    Ensure that your USB drive is compatible with your computer’s system and software.

    Run the Windows Update Troubleshooter to identify any issues.

    Check the USB drive for file system errors.

    Change the USB drive’s removal policy to “Better Performance” in the device properties.

    4. Use Third-Party Tools:

    Tools like TestDisk or PhotoRec can help fix partition table issues or recover data from the drive even if partitions are corrupt4.

    Remember to always use the Safely Remove Hardware option before physically disconnecting a USB drive to prevent data corruption.  Good luck and hope this helps you out further.

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