No audio device installed "Treat sound problems". When that no longer worked

ORIGINAL TEXT

Jedesmal wenn ich den PC neu starte ist kein Audiogerät mehr vorhanden. Bis vor einige Zeit konnte ichdas unter "Soundprobleme behandeln" wieder reparieren. Als das nicht mehr funktionierte habe ich von der Acer Webseite den neuesten Audio Treiber installiert. Dann war es erst mal wieder in Ordnung. Heute ist das Audio Geräte schon wieder nicht mehr da.

Kann mir jemand sagen, woran das liegen kann?

TRANSLATED

Every time I restart the PC there is no audio device anymore. Until a while ago I was able to repair it under "Treat sound problems". When that no longer worked, I installed the latest audio driver from the Acer website. Then it was okay again. Today the audio device is no longer there.Can someone tell me what could be causing this?

[Edited using google translator and add issue detail]

Accepted answers

Puraw

https://community.acer.com/en/discussion/701230/no-audio-device-installed-treat-sound-problems-when-that-no-longer-worked

It may be Windows replacing the audio driver each time you boot. I recommend that you uninstall the audio driver, assuming that this is Realtek, with DDU in Safe Mode and just reboot, let Windows11 reinstall the driver. https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html (DDU uninstalls Intel, AMD display drivers and Realtek audio drivers too)

All comments

Puraw

https://community.acer.com/en/discussion/701230/no-audio-device-installed-treat-sound-problems-when-that-no-longer-worked

It may be Windows replacing the audio driver each time you boot. I recommend that you uninstall the audio driver, assuming that this is Realtek, with DDU in Safe Mode and just reboot, let Windows11 reinstall the driver. https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html (DDU uninstalls Intel, AMD display drivers and Realtek audio drivers too)

FredSilvester

Tank you for your help. Now my Sound driver is working fine.😊

FredSilvester

ORIGINAL

Leider hatte ich mich zu früh gefreut. Am nächsten Tag nach Neustart des Rechners war mein Audio Gerät wieder nicht mehr da. Nach automatischer Reparatur und Neustart war es für eine kurze Zeit wieder da und wurde dann plötzlich wieder abgeschaltet.

Hat jemand noch eine Idee, was ich tun kann?

TRANSLATED

Unfortunately, I was happy too soon. The next day after restarting the computer, my audio device was no longer there again. After automatic repair and reboot it came back for a short while and then suddenly shut off again.

[Translated using Google]

William_mk2

@FredSilvester

I understand it is still not working.

Sometimes a simple system restore will fix the issue..

Try windows x
click on power shell admin or command prompt admin or Terminal admin
type rstrui
chose an earlier date on which your computer was working fine
click on next, finish, yes
It will restore your computer to an earlier date
if you get an message - system restore not completed - click on close
It will show you all the icons..
Try and check whether it is working now ..

If it is still not working
Try windows x
Go to device manager - Go to sound video and game controllers. Expand it
Uninstall the sound driver from device manager. Please uninstall all the items below the sound video and game controllers.
Don’t restart the computer.
Go to support.acer.com
chose your country
type snid or chose your model
go to drivers
Install the sound driver

If it is still not working then we have to do a refresh and reset

click on start - settings - update and security - recovery - reset this pc - get started

or

on start - type here to search - type reset this pc - click on reset this pc on the top - click on get started

or

Try windows + r using keyboard
on run window - type systemreset

It will show you keep my files and remove everything
chose keep my files
chose the account - type the password - click on local reinstall - click on reset
It will be in progress..
login to computer and start using the computer.
If it is still not working

click on start - settings - update and security - recovery - reset this pc - get started
chose remove everything
click on local reinstall - just remove my files - click on reset
It will be in progress

Note:

If you do refresh ( keep my files ) - all your personal files like pictures, music , documents , videos will still be intact. Only the applications will be lost

If you do reset ( remove everything ) - you are doing a factory default. It will become like a day one computer. It will wipe out everything and take your computer to day one like a new computer.

You can also do the recovery in an alternative way..

There are two alt keys on the keyboard. If you look at the bottom row of keyboard you can see the one on the left side of space bar and the other on the right side of space bar. The alt key on the right side will be looking like alt, alt gr or alt car. Turn off the computer. Hold the alt key on the left and tap f10 continuously. It will go to repair mode. It will show you chose an option, continue, troubleshoot. If it is not going to repair mode, turn off the computer. Turn on the computer. Hold the right alt key ( alt gr or alt car or alt ) and then tap f10 continuously. It will go to chose an option continue and troubleshoot..

It will show you chose an option, continue, troubleshoot
Go to troubleshoot - click on reset this pc
click on keep my files ( only applications will be lost ) chose your account and type your password - click on local reinstall - click on reset
It will be in progress

If the keep my files option is not working

Go to troubleshoot - click on reset this pc – click on remove everything – click on local reinstall – just remove my files – click on reset
It will reinstall windows.

If the just remove my files is not working..

Go to troubleshoot - click on reset this pc – click on remove everything – click on local reinstall – Fully clean the drive – click on reset
It will reinstall windows.

Note: You can also go to chose an option , continue , troubleshoot by holding the alt key + tapping f10 or alt gr + tapping f10 on the keyboard while turning on the computer. Once you see the troubleshoot option, you can stop tapping the f10 and stop holding the alt key. Then you can try the keep my files and remove everything ( just remove by files and fully clean the drive ) by following the steps which was mentioned above.

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