boot loop after install new ram for Acer Aspire 4738

diax_98
diax_98 Member Posts: 2 New User
edited February 24 in Aspire Laptops

My laptop (Acer Aspire 4738, Motherboard: Acer je41_cp
Processor: i5-460m) was running on 2GB DDR3 RAM on Windows 10 64-bit. And I added one new module 4GB DDR3. Then it shows correctly the usable amount of RAM is 4GB in BIOS.

Then I tried to install Windows 10 while two modules were plugged but was not successful. However, I was able to install Windows 10 after removing the newly installed RAM.

Now I cannot install new 4GB RAM because Windows crashes while startup (boot looping).

Then I tried to install only the new 4GB RAM by removing the old one but the issue was still the same.

Answers