Acer Aspire 7 (A715-76G-560W) laptop does not turn on after closing the lid

Dardanell
Dardanell Member Posts: 2 New User
edited February 22 in Aspire Laptops

Hello! I encountered a problem: After closing the laptop lid and going into sleep mode, when I try to “wake up” or start by pressing the power button and there is no connection to the charger, the laptop does not “wake up”/turn on, the power indicator briefly blinks once and no response . But if you connect the charger, everything is fine. After turning on the laptop and disconnecting the adapter, everything works fine on battery power. The laptop is new. After startup, the battery charge indicator on the screen shows 80 - 100% depending on the operating time without the adapter.
Laptop model ACER ASPIRE 7 (A715-76G), Windows 10 pro OS. All drivers are up to date, downloaded from the official Acer website. There are no unidentified devices in the device manager, everything is displayed correctly. The latest version of BIOS is installed (also downloaded from the official Acer website)
What will be the thoughts of the respected community?

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