Logitech C920s webcam. error message saying "Preview not available. Acer Predator Helios Neo 16

MDVImprov
MDVImprov Member Posts: 1 New User
edited February 2024 in Predator Laptops

Hello!

I am having issues with an external webcam I bought. I plugged the camera in, installed the software, and the received an error message saying "Preview not available. Camera in use by another program (something like that). I called Logitech and went through everything with them and ended up returning the camera because they believed it was faulty. Just bought another one, and the same thing is happening. Is there anything that can be done? I have an Acer Predator Helios Neo 16 with Windows 11. Thanks!

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