Sound is being deactivated when I connect my Acer Swift GO 14 to external monitor

suniemoeller
suniemoeller Member Posts: 1 New User

Sound is being deactivated when I connect my Acer Swift GO 14 to external monitor via USB-C. It's not possible to activate the sound. The sound works when I disconnect the external monitor. This doesn't happen when I connect my dell business laptop to the same external monitor. So it cannot be a windows problem nor a usb-c problem nor a problem of the external monitor. I checked the drivers they are updated.

Answers

  • billsey
    billsey ACE Posts: 34,313 Trailblazer

    Check in sound settings for your output device. Likely it's changing the output to the monitor…

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