Hi Acer Team and Acer Community,
I would like to ask if it is "really true" that my laptop Nitro AN515-58 can be powered or charged by a USB Type C 65W Power Delivery Charger. Because I researched this laptop before buying it. For the reason that I can use a 65W Power Delivery (PD). Which is best for travelling since I have a multi-port GAN PD charger that is supposed to charge all my devices when I travel. But unfortunately, my Acer Nitro AN515-58 cannot charge, even if I use a single type C port to dedicate power to the laptop. This is very frustrating. And I cannot even return it anymore.
Here is what your (Acer) manual states:
It is clearly stated there that a 20V 65W USB Power Delivery device can power this laptop.
It is even stated in your website.
I have these chargers (both are supposedly PD chargers) and none of these worked:
Then I checked this one Acer Adaptor:
But I cannot even find my model to "again check" for compatibility:
But I did not bother to message your Acer Team or Acer Customer Service anymore, since this will just defeat my purpose in searching for a laptop that can charge via USB Type C. So I can leave the charger that came with it at home and use my travel PD charger when I am away. That was supposedly my intent in buying this laptop in the first place.
Now I always bring my big and heavy stock charger for this laptop and my PD charger along with me whenever I travel.
So frustrating and disappointing at the same time.
I am an Acer user/fan: I have your Predator, Aspire and this Nitro 5. The others I know that I cannot use USB type C PD on them as parts limitations. But this one disheartens me.
[Edited the thread to add issue detail]
