How do I Install Acer Purified Voice? I have Acer Nitro 5 or Nitro AN515-57

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JasonZILL
JasonZILL Member Posts: 8 New User
edited February 4 in Acer Software

I have Acer Nitro 5 or Nitro AN515-57

I want to Install it because when I am in a discord call with my friends, they can hear what I watch on YouTube.

[Edited the thread to add model number to the title and to add issue detail]

Answers

  • Joe9844
    Joe9844 Member Posts: 562 Seasoned Specialist WiFi Icon
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    If your laptop comes with purified voice, then just install your various audio drivers using the installer exe (often called setup.exe) or the cmd command line script. Then run Microsoft Store to pull the various apps.

    You CANNOT use device manager to install the new post 2018 DCH drivers. This Intel FAQ on their new graphics DCH driver also applies to the new kind of realtek audio DCH drivers (with realtek audio console app).

    https://www.intel.com/content/www/us/en/support/articles/000058298/graphics.html

    That is the major reason why people complain how they can't find realtek audio console app on the microsoft store or why it is not installed.

  • billsey
    billsey ACE Posts: 32,636 Trailblazer
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    There are three different components to the audio drivers on Acer's support site. You should make sure all three are installed, the audio drivers, the audio console drivers and the XPERI DTS Utility.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.