Aspire print not loading.Page that I want printing does not load on the preview page,prior to print.

Johnswfc
Johnswfc Member Posts: 4 New User
edited February 3 in Aspire Laptops

Hi, hope someone can help with this.

When I request to print something, the page that I want printing does not load on the preview page, prior to print. This is something that has previously worked fine until recently.

Can anyone recommend how I fix this, as I cannot print currently

Thanks for any advice

[Edited the thread to add issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 11,987 Trailblazer

    You will have to give more details of your computer and what printer type you have, as all this should be in your printer's manual also. This could be from the printer driver that needs uninstalling and reinstalling or updating, as all printer functions don't go missing in windows if the printer driver is not corrupted.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Johnswfc
    Johnswfc Member Posts: 4 New User

    Thanks for replying Steven.

    My laptop is an Acer Aspire. The printer is an EpsonET2850.

    This is a new problem as it has worked fine for a few years. My wifes laptop also works fine, so not sure it is an issue with the printer. The problem occurs on the laptop itself when I request a print, as the page I want to print simply does not load on the preview screen, meaning that there is nothing to print.

    Hope that helps

    Thanks

    John