My Acer A317-54 crashes all the time

Junior1981

I have had a new laptop since December 2023 and it happens regularly that it freezes. It then displays an error code, which I have already googled. And this refers to an error in the WiFi/network card. And advice given online is to uninstall and restart the laptop. Unfortunately this made no difference for me, I even downloaded the latest driver via the website but no difference. When this happens, usually only a streaming radio is on, and sporadically I am busy on Facebook. But this must be quite a powerful laptop, so it shouldn't crash even with such a minimal load, right? Excuse me for the text in the screenshot is Dutch, but the code should have the same meaning

Puraw

https://community.acer.com/en/discussion/699550/my-acer-a317-54-crashes-all-the-time

Boot and as soon as you see the Acer logo press Alt+F10 in Troubleshoot advanced select "Reset This PC" without losing your files option. If you crash again disable the MediaTek WiFi device driver in Device Manager and reboot, Windows11 will reinstall the best driver.