Acer Nitro V15 ANV15-51 Downgrade to Windows 10 fails around 25% with error

mbannout
mbannout Member Posts: 1 New User
edited January 2024 in Nitro Gaming

Hello.

I bought this new laptop recently and it came with Win11 home which is just yukk…

I'm trying to reinstall Windows 10 pro using a USB built using Rufus 4.4.

everything works fine until it starts second phase of the Windows installation, and then it fails around 25% with the error "the installation failed in the safe_os phase with an error during…"

I'm not sure if i'm doing something wrong or if my laptop doesn't support Windows 10, any info is appreciated.

Acer ANV15-51

[Edited the thread to add issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,773 Trailblazer

    The Nitro ANV15-51 laptop is not designed for Win-10 and your "yukk…remark" makes no difference, upgrade your Win-10 Pro to the FREE upgrade to Win-11 Pro as you can't put a square peg into a round hole as they say. Stick to the oem OS that Acer designed the new Nitro ANV15-51 laptop for and if you don't. you will have allot of driver problems with trying to operate Win-10 on this laptop. Good luck asa Win-10 is definitely NOT a better OS than Win-11.

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