Acer Chromebook 315 topped holding any charge, wouldn't go passed 1% not turn back on

Kalico7

So just recently this laptop stopped holding any charge, wouldn't go passed 1%. Tried to do some solutions suggested on here. Such as a hard reset, it shut off and now has not turn back on since.

[Edited the thread to add issue detail]

Puraw

https://community.acer.com/en/discussion/699383/acer-chromebook-315

4-year-old battery, could be bad. I recommend replacing the battery (check if your model is 2, 3 or 4H): https://www.chromebookparts.com/acer-15-cb315-3h-chromebook-battery.html

billsey

Yes, it's tough for us to give much better information without knowing which Chromebook 315 you have. They tend to change a lot each year… Your full model number is usually on the same sticker as your serial number, it should look something like Cx315-xxx-xxxx.