Predator Heilos 300 Not Charging unless I unplug and reconnect the charging cable.

KcTries

How's it going?

I've had this issue for awhile, basically what happens is while I'm playing games or preforming some other intensive task on my laptop on turbo mode, some times the charger will disconnect on and off many times a second, flooding my notification center with tens of Acer-ware notifications. Sometimes, the battery charging and system status light will blink simultaneously, and it will not charge unless I unplug and reconnect the charging cable.

I know its not a heat issue because during the summer my room gets stupidly hot, and I can feel the heat bottlenecks when they kick in, and this is different. (I should also note it happens when the laptop is cold and not in turbo mode)

My original Acer charger did this, so I turned it into a shop and they said it was the charging port itself. They soldered a new one onto the board, and it worked again for a few months (along with me having bought a new charger) but recently this issue has returned.

I should note that when the laptop is still, it charges flawlessly, but as soon as I move it, even bumping my desk will set it off.

Im real frustrated by this, having spent so much money on this laptop, any ideas on how to help me fix this? Thank you.

[Edited the thread to add issue detail]

Puraw

https://community.acer.com/en/discussion/699338/predator-heilos-300-not-charging-unless-i-unplug-and-reconnect-the-charging-cable

I looks like a hardware issue, a software problem would not react by bumping the desk. I recommend bringing the laptop to Aer Services in your country to check this out properly, include the power adapter.