Nitro AN17-41 How do I get it to wake up and show screen?

magickfirebird

If pages open and it goes to sleep mode. How do I get it to wake up and show screen? If I hit Enter it does wake up some after 5 sec but it has a black screen. If I have a streaming movie that was stopped, it starts it, which is ok. But, I have a black screen and can't seem to get the picture. I have to force it off and then turn it back on.

[Edited the thread to add issue detail]

Puraw

https://community.acer.com/en/discussion/699317/nitro-an17-41

There probably is a conflicting sleep mode (S3) setting causing this behavior. Reset your Power Plan to factory defaults, disable Hibernate and Fast Startup in Power Plan and reset BIOS with F9 in BIOS, safe settings and exit BIOS. Boot to Windows and check the results. If this continues to be an issue you may have to disable "Modern Standby" in the Windows registry or bring the laptop to Acer Services in your country to reset the system to factory defaults. https://www.elevenforum.com/t/disable-modern-standby-in-windows-10-and-windows-11.3929/

StevenGen

https://community.acer.com/en/discussion/699317/nitro-an17-41

These are some of the fixs for the problem that you are experiencing, as the AN17-41 should wake up from sleep automatically and have the login screen image as soon as you open the lid. See this guide "Laptop Stuck on Black Screen After Sleep (Windows 11/10)"

Do the following:

How to fix the laptop black screen after sleep issue

1. Reset power configurations to default Sometimes, power schemes can get misconfigured due to various reasons, causing issues when waking up from sleep
2. Set power plan to “Balanced”
3. Update your GPU driver
4. Rollback your graphics driver
5. Windows Update
6. Disable ULPS (Ultra Low Power Savings)
7. Potential hardware issue, specifically GPU
8. Check RAM using MemTest

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