The upgrade processo has Breno suspended Aspire 3 Ryzen 5.

LucasOliveiraLira
LucasOliveiraLira Member Posts: 1 New User
edited January 23 in Aspire Laptops

I have a Aspire 3 Ryzen 5 7520u, this message appear to me after i left the laptop in suspension for a couple hours, It says "the upgrade process has been suspended please make sure the system meet both conditions below 1 plug in ac adaptor 2 battery capacity is more than 25%" what can i do?

[Edited the thread to add model name to the title]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,012 Trailblazer

    The reason you are getting that message is because your battery must have been below 25% and the laptop was not plugged into the mains power, this is especially relevant to firmware and bios updates that windows update does and it will not do these updates if the battery is low.

    If a firmware or bios update is disturbed during the update, then that action will brick your laptop from a low battery or any software BSOD crashes, so be very careful and only do a firmware or bios update when the laptop is plugged into mains power and your laptop doesn't get any BSOD crashes. Try the update again when your laptop is plugged in, as that update will download and install correctly and you will not get that message. Good luck.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍