Acer Predator Helios 300 PH315-55 Second ram problem.change thermalpaste and laptop not turn on

GushJack
GushJack Member Posts: 2 New User
edited January 2024 in Predator Laptops

Yesterday when i change thermalpaste of my laptop, my laptop not turning on.And then i remove the second ram in the second slot and its started working.Then i remove first ram in the first slot and install to second slot and its not working(Laptop is turning on and cooler is working but the screen is black) so i reset the bios cmos battery and its not working again.Its working when i am install the ram only one ram to first slotYesterday, I tried to replace the thermal paste in my laptop. However, after I did that, my laptop wouldn't turn on. I then removed the second RAM in the second slot and the laptop started working again. I tried to move the first RAM from the first slot to the second slot, but the laptop did not turn on (the cooler was working, but the screen was black). I even tried resetting the BIOS CMOS battery, but it still did not work. Finally, I found out that the laptop works only when a single RAM is installed in the first slot.

[Edited the thread to add issue detail]

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