I have a Acer Aspire A115-31 and when I try to charge it won't take a single charge.

ThatOne
ThatOne Member Posts: 1 New User
edited January 23 in Aspire Laptops

Hello I have a Aspire A115-31 and when I try to charge it won't take a single charge and I'm think that it need a battery or the charger may be to get replace would I have to do that or maybe a hardware issue? (Note: Also it out of warranty  can't get support also when I chat with Support they say that have a local repair shop to take a look at the charger)

[Edited the thread to add model number to the title and to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 12,947 Trailblazer
    edited January 23
    https://community.acer.com/en/discussion/699260/acer-aspire-a115-31-wont-charge

    You have 1 removable SODIMM slot, check if the DDR4 is bad, take it out and try to boot, there is a soldered RAM module. You can also try to reset the CMOS. could be the battery or the power adapter, when did you replace the 4-year old battery?
    Power drain: Open the back of the laptop and disconnect the battery cable from the motherboard, press the Power Button on the keyboard for 10-15 seconds after that reconnect the battery cable to the motherboard. Close the laptop, plug-in the adapter and try to boot.

    Battery.jpg

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